Donna Mitchell

Tech Tip Tuesday – Episode 6 – How to Create a Help Ticket

Learn more about creating a ticket by viewing this Google Doc.

Or you can learn more by watching the following screencast:

Extension of the week:

Print or Save as PDF

Generate PDFs for archiving, sharing, or saving. PDFs include clickable links, and source URL so you can continue to interact.

You can follow me on Twitter

@dlbmitchell

Or the BCS technology department

@technologybcs

Special thanks to Monday Night Social for allowing us to use their song “Shutting Down Tennessee” on our podcast. You can find their music on all major digital music retailers and stay up to date with the band by visiting their website: www.mondaynightsocial.com

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Donna Mitchell

Donna has been in education for 21 years, initially teaching Senior English, Mass Media and Video Production before earning her masters in Educational Technology. A native of Ohio, she moved to TN in 2009 taking a position with DoDEA as an Instructional Technologist. Moving to Bradley County in 2015 she worked as a Career Counselor for the Pathways to Prosperity and is beginning her third year as an Instructional Technologist for BCS. Donna has a passion for sharing technology with students, staff, and parents. One of her specialties is Digital Citizenship.